Professional Services

“Competitors with nontraditional business models are gaining acceptance…”

Consulting on the Cusp of Disruption

Harvard Business Review (October 2013)

Professional services organizations of all types face a range of common critical challenges, including:

  • Service delivery innovation
  • Digital disruption
  • Fee pressures and service commoditization
  • Leveraging of big data
  • Dealing with increased risks and litigation
  • Partnerships/supplier management
  • Talent retention and development
  • Organizational transformation

Leading professional services organizations turn to our staff to provide “next level” Management Operating System support to drive strategy execution and streamline the delivery of core services. Our staff has:

Senior-Level Reporting

Implemented Balanced Scorecard reporting that pulls together customer, financial, operational, and staff perspectives

Strategic Alignment

Transformed the end-to-end service delivery process to significantly increase value and reduce costs

Governance, Risk, & Compliance (GRC)

Implemented methodologies to proactively identify and manage risk throughout the service delivery lifecycle

Last Mile of Finance

Enhanced local office and headquarters accounting, consolidations, ongoing monitoring, and variance analyses

Issues & Actions

Served in an overall PMO role, using a “management by deliverable” approach to ensure quality, timeliness, and on-time completion

MOS Toolkit

Supported streamlined administrative management and enhanced knowledge management